Delete your account

Last updated: 2026-09-29

This page is for closing a Batbrief account — the address you proved, and everything that hangs from it. It is reachable without installing anything, because Google Play requires that and because somebody who has already uninstalled the app should still be able to ask.

Most of Batbrief needs no account at all. An account here is not a login you need in order to use the app: it exists because a report needs somewhere to send the answer, a vote needs to be one per person, and Pro granted by hand needs somebody to grant it to. If you have never signed in, there is nothing here to delete.

How to do it

In the app: open the messages screen, and choose Delete my account and data. It deletes everything listed under “What is deleted” below straight away, and signs you out.

By email: write to apps@gpm.name from the address you signed in with, and say you want the account closed.

The address is the check. Deletion is irreversible, so a request that cannot be tied to the address it names will get a reply asking you to send it from that address rather than being carried out. If you no longer have access to it, say so and we will work out what else can prove it.

Expect it to be done within 30 days, and normally within a few days. Deleting in the app needs no wait.

Signing out inside the app is not this. It withdraws the key on this phone and leaves the account where it is, which is what you want if you are handing the phone on rather than leaving.

What is deleted

• Your address, and everything that points at it by name.
• Your sign-in key, everywhere it is still valid.
• Your name, if you gave one, and your place on the supporters list if you asked to be on it.
• The link between you and anything you reported, and your votes on feature requests.

What is kept, and why

Bug reports and feature requests stay, with your address removed from them. A bug is a bug once it has been reported, and a crash somebody else is still hitting should not disappear because the person who found it left. What remains cannot be traced back to you: the row loses the link to the identity rather than being deleted with it.

Payment records stay for as long as the law requires. A subscription bought through Google Play is Google’s record as much as ours, and an invoice is not ours to erase. Cancelling a subscription is separate and happens in Google Play; closing the account here does not cancel it, and cancelling it does not close the account.

If you do nothing

An address that has been silent for five months — nothing sent, requested or signed in with — gets one email saying it will be deleted, and is deleted a month later, six months after it went quiet, unless you use the app to come back. Nothing is deleted that was never warned. Never deleted this way: an address with a donation recorded against it, one on a supporters listing, and one with an active licence or subscription. A sign-in key stops working after a year without use in any case.

What is not ours to delete

Your battery reports. One you give the app is unpacked on your phone, read on your phone and deleted on your phone, and one the app captures itself stays on your phone until you delete it. No part of either has gone to this service or anywhere else — so there is nothing of them here to delete, with the account or without it.

Crash reports and usage statistics from the Google Play build go to Google’s Firebase, not to this service, and cannot be matched to a person by the developer. To stop them, turn both switches off under Settings → Diagnostics.

Everything else about what this service holds is in the Privacy Policy.